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The most recent utility bills sent by the City of Dixon included an insert advising customers of the change from bi-monthly to monthly billing and Frequently Asked Questions related to the change. As a reminder, new water rates were approved by Council, with the rate increase effective for water used on or after April 1, 2019.
The City wil no longer be mailing courtesy late notices with the change to monthly billing. Any unpaid balance will appear as a balance forward on the next month's bill. However, if your account remains delinquent and enters the shut-off process, you will still receive a shut-of warning notice.